ABOUT JON'S PLUMBING AND ROOTER
Our Story
Jon’s Plumbing and Rooter was founded in 2004 by John Tokatlian, a father-to-be with a dream to build something of his own. He committed to doing whatever it took to build his own business from the ground-up with an emphasis on providing exceptional, personal service and quality work that other plumbing companies lacked. With that mindset, Jon’s Plumbing and Rooter was born.
Clean. Courteous. On Time.
From day one, John set a clear promise: “Clean, Courteous, On-Time.” These three principles became the foundation of the company’s reputation. John believed great plumbing service wasn’t just about fixing pipes, it was about treating people with respect. He crafted a unique niche in the plumbing industry by offering a concierge-style experience, bringing professionalism, reliability, and personal attention to every job. As a result, Jon’s Plumbing and Rooter earned something rare in the trade industry. He established genuine trust and lifelong client relationships.
Professional Service & Excellence
Unlike many larger companies, John never stepped away from day-to-day operations and has remained personally involved in every aspect of his work. Clients often find it refreshing that the owner himself shows up to their home, not just to oversee the work, but to ensure it’s done right. As John likes to say, “My clients aren’t just clients, they’re my friends.” Like a “house-call-doctor”, his personal touch has created a level of loyalty only few businesses achieve. Customers know they’re not just hiring a plumber, they’re trusting a neighbor who genuinely cares about their home. John also has a unique talent for solving complex problems that others can’t. His technical talents, diagnostic expertise, and commitment to doing things the right way have earned him the respect of both clients and peers. As he says, “I stand behind my work, my work is guaranteed.” Jon’s Plumbing and Rooter is and always was more than just a plumbing service, it’s a reflection of one man’s pursuit of independence, professionalism, and dedication to customer-first care.
For over two decades, John has devoted himself to helping homeowners through stressful moments, restoring comfort and peace of mind to every customers’ home, and exceeding expectations, always.